Frequently Asked Questions

These tickets are for the most part very similar to tickets you would buy directly from the airlines. You can request special meals, get advanced seat assignments and almost always acquire frequent flyer mileage. An advantage is that these tickets are often refundable (with a cancel penalty).

All rates quoted can be paid with a Credit Card / Debit Card. You can also pay the amount in our bank account.

You can expect to receive your tickets or vouchers within 7 days of your travel date. If your travel is within the next 7 days, your ticket will be sent within 24 hours of receiving full payment. For last-minute travel, you may need to collect your air tickets at the airport. E-tickets will be sent via first-class mail at your own risk or by email, which you will need to print and bring to the airport. For late bookings, documents might require registered or courier delivery, and any applicable charges will be communicated at the time of booking.

You can cancel a flight by either writing to us or speaking directly with one of our Customer Relations agents over the phone. Please ensure that all cancellation requests are received before departure. You can email us at admin@safetravelandtours.co.uk/. Reservations will be automatically canceled if payment is not received within 72 hours of booking. Unless otherwise specified, all tickets are issued on a non-refundable and non-endorsable basis.

Our search engine operates differently from others. We first display the lowest rates available without checking for availability. Afterward, we verify if there is space for that specific fare. This approach shows you the lowest fare on the market. If it's not available, you can adjust your travel dates to potentially secure that fare or choose a higher fare.

Please select the contact button at the top of the page. This will have all the information you will need to get in touch with us. We are open 24 hours a day 7 days a week.

Yes, but you cannot pay the full payment of the ticket with someone else’s credit or debit card. You can only pay a deposit and rest of the amount you can pay by bank transfer or by cash in our business account.